What are the differences between OEM and aftermarket parts at Lititz collision repair?

The differences between OEM and aftermarket parts at Lititz Collision Repair are that OEM parts are manufactured by the original vehicle manufacturer, while aftermarket parts are made by third-party suppliers. OEM parts are often more expensive but may provide a better fit and quality.

What steps should I take immediately after a collision occurs in Lititz?

Immediately after a collision occurs in Lititz, the steps to take are: assess any injuries, call emergency services if needed, move vehicles to a safe location, exchange insurance information with the other party, and contact Lititz Collision for towing and repair services.

How do customer reviews for Lititz collision repair stack up against other repair shops?

Lititz Collision's customer reviews are consistently positive, with high ratings and praise for their quality work, efficient service, and excellent customer experience compared to other local collision repair shops.

What are the average customer reviews for Lititz collision repair services?

Lititz Collision's customer reviews consistently rate their collision repair services highly, with an average rating of 4.8 stars out of 5 from over 300 customer reviews on Google and other platforms.

How does Lititz collision repair compare to local competitors in pricing and services?

Lititz Collision offers competitive pricing and comprehensive services compared to local competitors, including towing, mechanical work, frame repair, bodywork, painting, and detailing, ensuring quality repairs and customer satisfaction.

What feedback do clients provide about the customer service at Lititz collision repair?

Clients have provided positive feedback about the exceptional customer service at Lititz Collision Repair, highlighting the team's professionalism, responsiveness, and commitment to ensuring a smooth and satisfactory repair experience.

How long does the collision repair process usually take at Lititz collision repair?

The collision repair process at Lititz Collision typically takes 1-2 weeks, depending on the extent of the damage and the availability of parts. However, they strive to complete repairs as quickly as possible while maintaining high-quality workmanship.

What types of parts are used in repairs?

Lititz Collision uses a variety of original equipment manufacturer (OEM) and high-quality aftermarket parts to ensure proper repair and restoration of vehicles involved in collisions.

How can I file an insurance claim?

Filing an insurance claim involves contacting your insurance provider, providing details about the incident, and submitting the necessary documentation to initiate the claims process for any damages or losses covered by your policy.

What should I do if my car is totaled?

If your car is totaled, you should contact your insurance provider, negotiate the settlement offer, and explore options like purchasing a replacement vehicle or receiving a payout.

How do I schedule a repair appointment?

Scheduling a repair appointment at Lititz Collision is easy. You can request an estimate and schedule an appointment directly on their website or by contacting their team.

What is the average repair time for dents?

The average repair time for dents typically ranges from 2 to 4 hours, depending on the size and complexity of the dent, as well as the extent of any additional damage that may need to be addressed.

What safety measures are taken during repairs?

Safety measures taken during repairs at Lititz Collision include the use of personal protective equipment, proper handling and disposal of hazardous materials, and thorough inspection of vehicles to identify and address any potential safety concerns.

How do I prepare my car for repair?

Preparing your car for repair involves gathering all necessary documentation, removing personal items, and providing the repair shop with a detailed account of the issue. This helps ensure a smooth and efficient repair process.

What is included in a collision repair estimate?

A collision repair estimate typically includes the cost of parts, labor, and any necessary towing, mechanical work, frame repair, bodywork, painting, and detailing to restore the vehicle to its pre-accident condition.

Can I get a loaner vehicle during repairs?

Lititz Collision offers loaner vehicles to customers during the repair process, ensuring you have reliable transportation while your vehicle is being serviced.

What certifications do your technicians hold?

The technicians at Lititz Collision hold certifications from industry-recognized organizations, ensuring their expertise in collision repair, mechanical work, and vehicle restoration.

How do you ensure quality in repairs?

Ensuring quality in repairs is achieved through our experienced technicians, use of high-quality parts, and comprehensive inspections to verify the work meets industry standards and your satisfaction.

What are the differences between OEM and aftermarket parts at Lititz collision repair?

The differences between OEM and aftermarket parts at Lititz Collision Repair are that OEM parts are manufactured by the original vehicle manufacturer, while aftermarket parts are made by third-party suppliers. OEM parts are often more expensive but may provide a better fit and quality.

What steps should I take immediately after a collision occurs in Lititz?

Immediately after a collision occurs in Lititz, the steps to take are: assess any injuries, call emergency services if needed, move vehicles to a safe location, exchange insurance information with the other party, and contact Lititz Collision for towing and repair services.

How do customer reviews for Lititz collision repair stack up against other repair shops?

Lititz Collision's customer reviews are consistently positive, with high ratings and praise for their quality work, efficient service, and excellent customer experience compared to other local collision repair shops.

What are the average customer reviews for Lititz collision repair services?

Lititz Collision's customer reviews consistently rate their collision repair services highly, with an average rating of 4.8 stars out of 5 from over 300 customer reviews on Google and other platforms.

How does Lititz collision repair compare to local competitors in pricing and services?

Lititz Collision offers competitive pricing and comprehensive services compared to local competitors, including towing, mechanical work, frame repair, bodywork, painting, and detailing, ensuring quality repairs and customer satisfaction.

What feedback do clients provide about the customer service at Lititz collision repair?

Clients have provided positive feedback about the exceptional customer service at Lititz Collision Repair, highlighting the team's professionalism, responsiveness, and commitment to ensuring a smooth and satisfactory repair experience.

How long does the collision repair process usually take at Lititz collision repair?

The collision repair process at Lititz Collision typically takes 1-2 weeks, depending on the extent of the damage and the availability of parts. However, they strive to complete repairs as quickly as possible while maintaining high-quality workmanship.

What types of parts are used in repairs?

Lititz Collision uses a variety of original equipment manufacturer (OEM) and high-quality aftermarket parts to ensure proper repair and restoration of vehicles involved in collisions.

How can I file an insurance claim?

Filing an insurance claim involves contacting your insurance provider, providing details about the incident, and submitting the necessary documentation to initiate the claims process for any damages or losses covered by your policy.

What should I do if my car is totaled?

If your car is totaled, you should contact your insurance provider, negotiate the settlement offer, and explore options like purchasing a replacement vehicle or receiving a payout.

How do I schedule a repair appointment?

Scheduling a repair appointment at Lititz Collision is easy. You can request an estimate and schedule an appointment directly on their website or by contacting their team.

What is the average repair time for dents?

The average repair time for dents typically ranges from 2 to 4 hours, depending on the size and complexity of the dent, as well as the extent of any additional damage that may need to be addressed.

What safety measures are taken during repairs?

Safety measures taken during repairs at Lititz Collision include the use of personal protective equipment, proper handling and disposal of hazardous materials, and thorough inspection of vehicles to identify and address any potential safety concerns.

How do I prepare my car for repair?

Preparing your car for repair involves gathering all necessary documentation, removing personal items, and providing the repair shop with a detailed account of the issue. This helps ensure a smooth and efficient repair process.

What is included in a collision repair estimate?

A collision repair estimate typically includes the cost of parts, labor, and any necessary towing, mechanical work, frame repair, bodywork, painting, and detailing to restore the vehicle to its pre-accident condition.

Can I get a loaner vehicle during repairs?

Lititz Collision offers loaner vehicles to customers during the repair process, ensuring you have reliable transportation while your vehicle is being serviced.

What certifications do your technicians hold?

The technicians at Lititz Collision hold certifications from industry-recognized organizations, ensuring their expertise in collision repair, mechanical work, and vehicle restoration.

How do you ensure quality in repairs?

Ensuring quality in repairs is achieved through our experienced technicians, use of high-quality parts, and comprehensive inspections to verify the work meets industry standards and your satisfaction.

Feel The

DIFFERENCE

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Complete Collision Repair

Accident?

Accidents are the primary reason for our existence, and we often come across stories of preventable accidents or poorly handled ones. As a result, we’d like to offer some brief advice to those who may find themselves in an accident: prioritize your safety and take the necessary precautions.

Our Story

“Lititz Collision started its life as Roy’s Body Shop in 1976 by Roy Estes. Roy’s Body Shop has served the Lititz and Lancaster areas for over 46 years. In 2016 Roy’s Body Shop was sold to Barry Burkholder who modernized the equipment and processes and rebranded the company as Lititz Collision. Since then Lititz Collision has grown by focusing on customer service and efficiency in the repair process. Lititz Collision is focused on offering full-line collision repair that makes sense.”

What We Do

We offer full service collision repair

Hassle-free claims handling

Services Offered

WE OFFER FULL SERVICE COLLISION REPAIR

Founded

Vehicles Repaired

DIRECT REPAIR RELATIONSHIPS

Founded

Repairs

INSURANCE DIRECT REPAIR RELATIONSHIPS

Our Team

Experienced. Trustworthy.

General Manager

Jordan Crouse

Our goal at Lititz Collision is to provide quality repairs for the Lititz, Ephrata, Lebanon, and Lancaster communities. We want people to “feel the difference” in their vehicles after coming through our shop.

It is always fulfilling to see once-damaged vehicles looking like new after hours of applying our equipment and experienced technique. We hope you never find your vehicle needing collision repair, but if you do, we are here to make your experience as seamless and inexpensive as possible.

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Collision Repair

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If you have any questions regarding any of our services (towing, frame, body, mechanical, paint or detailing), please let us know. We are here to serve you in a hassle-free way!

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Feel The

DIFFERENCE